What Questions May Be Asked Of A Person With A Service Animal?

When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask whether the dog a service animal required because of a disability and what work or task has the dog been trained to perform.

Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog or ask that the dog demonstrate its ability to perform the work or task.

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